Terms of service

Welcome to Elara. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products & Availability

We strive to ensure that all product descriptions, images, colors, and pricing are accurate. However, slight variations in color may occur due to differences in screen displays, lighting, or photography.

All products are subject to availability. We reserve the right to discontinue, modify, or limit the quantity of any product at any time without prior notice.

3. Pricing & Payment

  • All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Orders will be processed only after successful payment authorization and confirmation.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This email only acknowledges receipt of your order and does not constitute acceptance.

Elara reserves the right to refuse or cancel any order due to product unavailability, pricing or technical errors, payment issues, suspected fraud, or any other legitimate reason. If payment has already been received, the amount will be refunded to the original payment method.

5. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy. Estimated delivery timelines are provided for convenience only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Refunds are only available for products that are damaged, defective, incorrect, or incomplete, subject to the conditions outlined in our Return & Refund Policy.

7. Intellectual Property

All content available on this website, including but not limited to logos, trademarks, product designs, photographs, graphics, text, videos, and website content, is the exclusive property of Elara and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without our prior written consent.

8. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your account credentials.
  • Use the website only for lawful purposes.
  • Refrain from engaging in fraudulent, abusive, or harmful activities that may affect our website or other users.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Elara shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon publication on this website. Continued use of the website constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.